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Forum » Take Heed! - Announcements » Back online, at a terrible cost.
Vaporman87
As you know, we've been offline here at RD for three days. A major server issue resulted in our hosting company having to replace the drive in our server. They were able to reinstall everything from a backup... from MAY!!!

There were existing backups from just a day or two ago, but they were corrupted.

I was livid with KnownHost. I demanded they refund the hosting fees for the six months of hard work, articles, site updates, forum discussions, etc. that we lost. They offered nothing. Needless to say we are parting ways with KnownHost. I can't believe this has happened to us, but it is what it is. We must go on.

I am researching new hosting options that offer major backup features, so this never happens again. It sucks so badly.

I apologize to those whose articles and other submissions were lost. It pains me to see what has happened here. I have filed complaints with the BBB and the PA Attorney General against KnownHost. I'll get nothing out of it, but at least I can give them some minor headaches.

Hang in there with me friends.

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Rick Ace Rhodes
Gawd d**n. That is absolute bulls**t. I feel a storm of angry complaints heading Knownhost's way.
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Mr Magic
"I was livid with KnownHost. I demanded they refund the hosting fees for the six months of hard work, articles, site updates, forum discussions, etc. that we lost. They offered nothing."

Pure robbery.
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"Magic can happen to you."

eddstarr
Unbelievable!

I spent Tuesday and Wednesday in an all out battle to find and destroy the "Finding Discounts" virus and eliminate it from my 2007 desktop.

My plan was to catch up with you guys after Thanksgiving. When Retro-Daze wasn't there I panicked.  Jumped on my new computer and, same deal. Vaporman, I'm so sorry this happened. Your host was sleeping on the job, never expected backups happening twice per year! 

Nice little wake-up to find R-D gone, A reminder that all this online stuff should not be taken for granted.
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vkimo
We're with you Vapor. I'll continue posting and writing with the same enthusiasm as before, at least we learned a valuable lesson and will only deal with A+ companies.

On the bright side, my points went from 350 to over 1700 haha
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mickyarber
Anything you need that I can help with, I'm here.
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mickyarber
This is like a Back to the Future movie....

"I wish I could go back to May and put some money on the Cubbies!"
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eddstarr
Yeah, I feel like I just stepped back to my May self, with my original blood pressure medicine and all the side effects. 
"Is that you grandma?"
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Superman
Well, I'm glad to see this place back up and running, at least. I was disappointed it was down for the last few days. What happened totally isn't fair, though. I'm really sorry, Vaporman.
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Vaporman87
One small ray of hope that I'm clinging to is this: In mid-September, prior to starting work on the mobile overhaul, Rakesh set up our website on a test server. If he installed the entire website from mid-September, we might be able to pull from his test server, and gain an additional 4 months of content. I'm trying to get in contact with him about this, and will keep you all updated.
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blueluigi
Well, now I know to completely avoid using Hostgator when starting up a website.
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